HR SERVICES
Change Management
Facilitating transformational change
Are you navigating through transitions such as restructuring, acquisitions, or implementing new operating models like hybrid working, location or structural changes?
Introducing a service as People Project or Programme Lead or Workshop Facilitator, available on a flexible day rate basis, whether you prefer contract or employment terms, full or part time or just for adhoc workshop days. Always ensuring compliance with IR35 regulations.
My approach is to learn quickly, build relationships and adapt to the organisations culture to deliver results.
Together, let's navigate change effectively and move your business forward.
“Jo is simply inspiring in how she deals with all aspects of HR, global project planning and stakeholder management. Jo is a huge asset to any organisation."
“Jo is an experienced and meticulous HR professional with good business understanding and commercial slant. She is an excellent project manager ensuring that people impact considered fully upfront and thereby increasing the adoption of and compliance with change initiatives”
"Jo has help to make my first 5 months with the business an easy transition. Her wealth of HR knowledge and experience along with a pragmatic and practical approach have been invaluable in smoothly project managing two large acquisition programmes in parallel during this time. She is at ease communicating and influencing at all levels within the business and demonstrates a great balance between the delivery of both the commercial and people agendas. I wouldn’t hesitate in recommending Jo’s expertise to any business as I know she will deliver a great job."
“I had the pleasure of working with Jo on one of the biggest cross functional projects the company had ever embarked upon. Jo’s leadership, tenacity and determination to deliver the business objectives was balanced with the absolute principle of taking our people through the difficult journey with us and ensuring our customer service levels were maintained throughout. Managing a change programme of this magnitude without a single tribunal case is evidence of Jo’s exemplary performance on the project”
In Summary:
Through a collaborative and results-driven approach, the Interim HRD service that was provided enabled the client to overcome immediate challenges, optimise HR operations, and achieve significant cost savings. By aligning strategic recommendations with the client's objectives, a smooth transition was facilitated towards a sustainable HR operating model, poised for future growth and success.
Results:
Cost Reduction: By transitioning to a retainer HR service model and streamlining operations, the client achieved a significant reduction in HR operating costs.
Enhanced Efficiency: The implementation of a structured HR system and collaboration with the US HR team improved overall efficiency and effectiveness in managing HR functions.
Sustainable Model: The recommended operating model ensured ongoing compliance and adaptability to future challenges, providing a solid foundation for long-term success.
Key Actions:
Immediate Support – assumed responsibility for urgent tasks such as TUPE processes, restructuring and keeping up to date with changes to Covid-19 regulations relating to government updates as well as implementing wellbeing initiatives.
Long-Term Strategy – conducted an assessment of the HR function to identify where there were opportunities to drive efficiencies and improvements.
Recommendations – proposed a shift towards outsourcing the HR services with a retainer approach combined with the implementation of a tailored HR system to ensure ongoing compliance and operational efficiency. Recommended any strategic work that fell outside of this scope of this organisation could be achieved through contract for services arrangement with a contractor or consultant with that area of expertise.
Collaborative Approach – worked closely with the US HR team and the UK/Ireland Operations team to seamlessly integrate strategic functions and provide ongoing support as needed.
Solution implementation:
Recognising the urgency of the situation, I joined as an Interim HRD, and was engaged to provide immediate support whilst reviewing the current operating model. I became embedded into the organisation and supported the immediate requirements, which included navigating TUPE processes and restructuring initiatives. Simultaneously, I conducted an in-depth evaluation and proposed a sustainable long-term operating model that resulted in outsourcing the HR Services.
Client Overview and Challenge
A US (global) organisation employing 100 individuals across the UK and Ireland faced challenges with their HR operating model amidst the COVID-19 pandemic. With cost concerns heightening by widespread furloughing and the necessity for restructuring, the company sought a solution to optimize their HR functions while maintaining compliance and strategic focus.
The client's HR was functioning with one sole HR resource, whose breadth of responsibilities expanded from the administrative to the strategic. The existing model was unsustainable, costly, and lacked the capacity to address the evolving needs of the business.
