HR SERVICES
Organisational Effectiveness
Elevating your organisation's effectiveness and driving positive cultural change
Elevating your organisation's effectiveness and driving positive cultural change in whatever way is necessary is where I can help whether that be relating to transforming workplace culture, providing targeting coaching or development initiatives.
My approach is to collaborate with teams, involving them in the problem and the solution. I use these insights to create a plan of action and then collaboratively work with the leadership team to agree and implement tailored solutions.
Other services including leadership development, coaching, team development, and any types of cultural transformation initiatives where you want to improve engagement and drive sustainable growth.
Let me partner with you to support your organisations strategy
“Jo has a strong gift for engagement work. She teamed very well with our HQ office HR in regions in APAC and LAC. I highly recommend Jo to work on HR projects especially in Organisational Design and Change Management.”
“Jo has a real knack for understanding complex organisational challenges fast, devising novel and workable solutions and delivering them whilst bringing staff and teams with her”.
“Jo is an excellent HR and Change professional who meshes leadership, strategic grip, drive and creativity to excellent effect”.
In Summary:
Through strategic planning, proactive engagement, and collaborative efforts, the organisation successfully navigated the transition to a hybrid work culture. By prioritising employee needs, redefining office space, and fostering leadership alignment, the organisation created a dynamic and inclusive work environment poised for long-term success and growth in the hybrid era. The significant improvements in employee engagement, office utilisation, and satisfaction underscore the success of the initiative in driving positive outcomes and fostering a thriving hybrid work culture.
Results:
Employee Engagement Improvement: Employee engagement increased by 3% to 77%. There were key survey questions within the survey that closely related to the change programme showing significant improvements including:
"I feel that change is managed well in my organization" score improved by 28% to 78%.
"When changes are made in my organization, they are usually for the better" score improved by 19% to 71%.
"My organization keeps me informed about matters that affect me" score improved by 3% to 77%.
"I have the opportunity to contribute my views before decisions are made that affect me" score improved by 11% to 66%.
Increased Office Utilisation: All or some of the time spent in the office by this function increased to 80% compared to the wider organisation's 68%.
Positive Office Experience: Surveys indicated that the office experience on returning was rated 4.44 out of 5, indicating high satisfaction among employees.
Key Actions:
Employee Engagement: Conducted engagement sessions to gather insights and feedback from employees, shaping the vision for the hybrid work culture and identifying key principles and priorities.
Office Redesign: Collaborated with the property team to optimise office space, creating collaboration areas, enhancing acoustics, and addressing practicalities to accommodate hybrid work requirements.
Communication Strategy: Introduced fortnightly newsletters to keep employees informed and engaged, disseminating updates, addressing individual needs, and sharing resources related to hybrid working.
Training and Support: Provided training sessions, resources, and tools to equip managers and employees with the knowledge and skills needed to thrive in a hybrid work environment.
Wellbeing Initiatives: Established wellbeing rooms, introduced accessibility features, and promoted wellbeing resources to support employee health and productivity.
Leadership Engagement: Facilitated leadership sessions to align on new ways of working, reinforce desired behaviours, and provide ongoing support and guidance to managers and team leaders.
Solution implementation:
Collaborating closely with the organisation’s leaders and teams to develop and implement a comprehensive plan to facilitate the transition to a hybrid work culture. Leveraging engagement sessions, surveys, and strategic planning, I was, with the support of the leadership team, able to create a series of initiatives aimed at addressing employee concerns, redefining office space, and fostering collaboration in the hybrid work environment.
Client Overview and Challenge
A forward-thinking organisation embarked on a journey to transition to a hybrid work model post-COVID, aiming to blend remote and in-office work seamlessly. With a diverse workforce and unique challenges stemming from rapid growth and evolving demographics, the organisation sought support to navigate this transition effectively.
Facing the challenge of transitioning to a hybrid work culture, the organisation grappled with various factors, including employee concerns about returning to the office, lack of familiarity with office norms among new hires, limited office space post-pandemic expansion, and inadequate meeting room facilities. Recognizing the need to address these challenges proactively, the organisation sought to engage employees, redefine office culture, and optimise workspace to support hybrid working.
